For most IT departments supporting the business with new functionality
means planning a move to the ‘cloud.’ With most of the Enterprise software vendors are now offering their solutions via the cloud. In this blog post, I will present some the most commons myths against the use of ‘cloud computing’ and offer a common Testing application to help you and your organization get experience with ‘cloud computing.’
What is holding you back from moving to the cloud…?
Today as you read this blog post you most likely have your personal data in the cloud. Costs for storage have been dropping, and recently my Dropbox account went from 100GB to 1TB for the same monthly fee! So what is holding organizations back from moving to the ‘cloud?’
- Compliance – Life Sciences companies have the need to perform computer system validation (CSV). Very often the push back is around how to define the systems and processes.
- Drawing a line around the components and defining the connections between the applications helps to focus on what needs to be validated. Once you define this as part of your process – the validation and documentation that you used with your legacy systems remain the same. Just because you have a part or all of your process in the cloud should not hold you back from performing CSV on your process.
- Data security – there is still a ‘fear’ that going to the cloud means a less secure IT environment.
- Overcoming this fear is to look at how you currently access your data. I work closely with Amazon Web Services (AWS). Where the concept of a ‘private cloud’ is certainly an option in protecting access to your data. In short, this is a direct connection between your IT landscape and the cloud servers.
- Another way of overcoming this fear is via industry examples, and thanks to Andy Waroma and the folks at Cloud Comrade here is a link to an article “Amazon Web Services becomes first cloud provider to handle sensitive US defense data” So if the US Defense industry can use cloud services it most certainly can be leveraged for your application data.
- Cost – what are the savings from moving to the cloud?
- We have been accustomed to a cycle of Capital requests for software and hardware on an annual basis, and support costs is an on-going expense.
- In working with my clients comparing the overall costs – moving to the cloud can bring down the overall support costs by 2X!
- The added benefit from a move to the cloud is the flexibility it can bring to your current IT landscape. This is where you need to get some experience with cloud computing to gain further insight in this area. We will discuss this next.
Typical IT Landscape
For purposes of this discussion we will focus on an SAP landscape. The situation is where you want to add additional users to an existing landscape of ERP, Business Warehouse (BW) and NetWeaver. What you would do is to test the performance of your applications with the increased user count.
For my client we provide Testing services and invariably we have to request additional hardware to ‘simulate’ this environment. The solution is to provide….
Performance Testing in the Cloud
Consider the use of cloud computing services for “Performance Testing” to achieve the following experience:
- Requires a discussion on connecting your IT landscape to Amazon Web Services or similar provider. This will ensure and test the security around your data. Direct Connection versus Virtual Private Network (VPN)
- Server sizing and set-up that is similar to your landscape. Please note: the hardware will not be exactly what you currently have in your landscape.
- Have your IT department provide Basis support for performing client copies and any software application changes you need to simulate in the cloud. If you don’t have the resources available you can ask your systems integrator to provide this service for you.
- Costs – include a one-time setup – an operating cost and cost for when you don’t run you’re ‘performance testing.’ Your costs will vary based on your needs.
In summary, moving to the cloud should be part of your annual IT project planning. You can work through your Compliance and Data Security needs. The goal should be a move to shift your overall support cost from maintaining your hardware to an operating cost that will allow for expansion of your IT landscape to meet the increasing needs of the business.
In discussing this with clients that have the ‘traditional’ server centers there is a hesitance to move to the cloud. I would recommend you look to do your ‘performance testing’ in the cloud to give you and your IT team the experience in working with cloud computing services. The benefits can be realized very quickly.
I am open to your feedback, so tell me what you think?
January was an interesting month. Too many work projects that took time away from writing. Last month, WordPress provided a nice summary of last year’s topics. A look back at 2012 revealed that you were most interested in the healthcare value chain and supply chain.
Looking ahead for this year I would like to focus on the following:
- Healthcare improvements
- Analytics and Mobility
- Big data
- Supply chain management (SCM)
- Customer relationship management (CRM)
- Business transformations for Pharmaceutical and Medical Devices
- Book reviews on relevant topics
Besides these topics I continue to see my activity on Twitter as a ‘service’ to those who are interested in the Life Sciences and Healthcare industry. Key hashtags include:
- #pharma, #medicaldevices, and #lifesciences – how technology, social media, and regulations impact this industry segments.
- #mHealth and #mobility – the use of mobile devices will impact healthcare.
- #hcsm and #sm– how to best leverage healthcare social media.
- #healthit, #it and #CIO – all topics related to IT.
- #sales and #productivity – is a new focus for me since being active in sales
I hope to continue to blog and ‘tweet’ on topics that give help to others. I thank those of you that offered feedback on my blog posts.
Like many folks I recently purchased my first tablet. So the purpose of this blog post is to understand where these devices can help, and how best to use them. I wrote a blog post back on February 14, 2011 entitled “Managing my data…” in which I described that we are far from being able to easily manage and support our personal health records. Enter the tablet and with the use of cloud computing we can easily manage our data across multiple devices, and yet this blog post is intended to focus on how the tablet will ‘improve’ the way we process and manage new data.
I would like to focus on three areas where the use of my new Apple iPad device is changing the way we process data. This includes:
- Improved Productivity
- Ability to apply new applications to fit our lifestyle
The tablet is the logical next step in the evolution of the computer, and will soon replace my laptop. In the article “What does the Future Hold for Tablet Devices?” the author highlights the key areas of technological improvements around the devices. I’ve been around long enough to see how technology has rapidly evolved – from the early personal computers to the laptop to the tablet.
Smaller, faster and with a better display – so much for the ‘wow’ factor. What can I do with this device? The first areas I find appealing is around the replacement of paper notebooks. Most of us carry around a 5 by 7 lined notebook (or something similar) and with our favorite pen we ‘write’ down key thoughts and ideas for work – or for a new blog post. Since I am not a very fast typist I never got use to using my laptop to ‘write down’ for work or pleasure. Call my old fashion I still enjoy writing notes with a fountain pen (if you can believe that…). I’m now using my new device to replace my trusty notebook as the media for writing down these ideas.
Ability to apply new applications to fit our lifestyle
The tablet will only improve your productivity if you can find the right applications (apps) to help with specific tasks. I am using the following apps for ‘taking notes:’
- Memo from MyScript – offers a notepad user interface to allow you to write notes. This program does a great job of character recognition and converting your handwriting into text. You can then email your text or image as well as post this to Evernote, Facebook or Twitter. The cost is $2.99 and highly recommended.
- 7notesHD – is an app with other capabilities to organize your ‘notebook’ pages with ‘cabinets’ (I think of these as folders) and tags. You can mix typed text with handwritten notes and for $8.99 will convert your handwritten notes into text. You can also send your note in either text or pdf formats as an email or to Twitter, Facebook, Evernote or to an application, and if you have the right kind of ‘air’ printer – you can print our your work, and recommended.
Another great use of the iPad is around the ability to gather and read articles across the Internet. The tablet is a great vehicle for presenting news (including the WSJ, FoxNews, Mashable, Flipboard, Business Insider, Readability, Drudge Free, and iHealthBeat) which are apps that can be found for free in iTunes. I am also using the tablet to read books from Apple’s iBook and an app that connect me to my local library called OverDrive. Library’s are moving to digital and providing both eBooks and Audio books that can be downloaded (or checked out) using this app. Finally if magazines are to stay viable in this new digital market they have to become more interactive. One magazine that I do enjoy reading is Wired. The subscription includes both a print and iPad version. I prefer the iPad version since the articles are ‘interactive’ including movie clips of the topic, product or data.
This translates into several areas for using the tablet device.
- I believe it will be a matter of time before we ditch the laptop for the tablet.
- Better ‘learning’ experience since you can ‘easily’ use this device anywhere. The battery on my new device goes for about ten to twelve hours before it needs recharging!
- More and more ‘sales’ activity is happening on the tablet. Since I’m involved in IT services the hottest area is around customer relationship management (CRM). Where sales reps are using tablets as an extension of the backend ERP systems. In Service management – field engineers are using tablets to log repair orders and gather pertinent product information.
In the article “It’s the Experience That Sells” the tablet provides a more ‘personal’ dialog around that area that you are presenting. In working with my clients there is a different approach using the iPad which give a more intimate way of presenting your product or service. I am still going through different ways of using my new iPad. I will plan to revisit how personal health record data fits in with this device, so in the meantime I am having fun with my new iPad. Feel free to offer a comment or update on any of the apps I’ve described.